The author looks at what does diversity do and what are we doing when we use the language of diversit. Sara Ahmed offers an account of the diversity world based on interviews with diversity practitioners in higher education. Diversity is a feature of institutional life. Yet diversity practitioners often experience institutions as resistant to their work, as captured through their use of the metaphor of the "brick wall." This book offers an explanation of this apparent paradox. It explores the gap between symbolic commitments to diversity and the experience of those who embody diversity. The book provides an account of institutional whiteness and shows how racism can be obscured by the institutionalization of diversity. Diversity is used as evidence that institutions do not have a problem with racism. Ahmed offers a critique of what happens when diversity is offered as a solution.